1. Coverage and Duration

Our standard warranty covers manufacturing defects in materials and workmanship for a period of 12 months from the date of purchase. If your appliance fails due to a covered defect within this period, we will repair or replace it free of charge, subject to the terms of this policy.

The warranty is valid only for products purchased through authorized sellers and distributors. If the appliance was purchased second-hand or from an unauthorized seller, the warranty is void.

2. What is Covered?

  • Defects in materials and craftsmanship: Any malfunction caused by faulty manufacturing will be repaired or replaced.
  • Electrical components: Malfunctions or defects related to internal electrical parts such as wiring, motors, and switches.
  • Performance issues: Any failure of the appliance to function according to the specifications listed at the time of purchase, including heating, cooling, or other core functions.

3. What is Not Covered?

  • Damage caused by misuse: Any damages resulting from improper installation, operation, or maintenance are not covered under this warranty.
  • Wear and tear: Normal wear, such as scratches, dents, or fading of the appliance due to everyday use, is not covered.
  • Accidental damage: Physical damage caused by accidents, drops, or external impacts is not covered under the warranty.
  • Consumable parts: Items like filters, batteries, or seals, which naturally degrade over time, are not covered unless they fail due to a manufacturing defect.
  • Unauthorized repairs: Any repairs or modifications made by a non-authorized technician will void the warranty.

4. How to File a Warranty Claim

To file a warranty claim, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [admin@klonix.xyz] or via our contact page.
  2. Provide Proof of Purchase: You will need to provide a copy of your original receipt or proof of purchase showing the date of purchase.
  3. Describe the Issue: Provide a detailed description of the problem you’re experiencing with the appliance. If possible, include pictures or videos to help us assess the issue.
  4. Assessment: Our team will review the claim and, if necessary, arrange for the appliance to be sent to a service center for inspection. If the defect is confirmed, we will either repair or replace the appliance at no charge.

5. Repair or Replacement Process

Once your warranty claim is approved, we will either:

  • Repair the appliance: If the appliance can be fixed, we will perform the necessary repairs at no cost to you.
  • Replace the appliance: If the appliance is beyond repair, we will replace it with an identical or similar model.

The replacement or repaired appliance will be shipped to the address you provided when the original purchase was made.

6. Limitation of Liability

Klonix.xyz’s liability under this warranty is limited to the repair or replacement of the defective product. We do not cover any additional costs, such as shipping or installation fees, incurred by the customer during the warranty process. Furthermore, we are not responsible for any consequential or incidental damages arising from the use of the appliance.

7. Warranty Transferability

This warranty is non-transferable and only applies to the original purchaser of the appliance. It cannot be transferred to another individual or entity.

8. International Warranty Coverage

If you purchased a product from outside the country where you reside, warranty service may vary. Please check with the local distributor or the manufacturer for information on international warranty coverage.

9. Warranty Extensions

In some cases, manufacturers or retailers may offer extended warranty plans. These plans are separate from Klonix.xyz’s standard warranty policy. Please review the terms and conditions of any extended warranties before purchasing.

10. Changes to Warranty Policy

Klonix.xyz reserves the right to modify or update this warranty policy at any time. Any changes will be communicated on this page, and the updated version will take effect immediately upon posting.

Contact Information

For any questions or concerns regarding your warranty, please contact us at: